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特定商取引法に基づく表示

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項目: 電子楽器および音楽関連機器

販売業者の正式名称: ライトレフト株式会社

所在地: 〒101-0051 東京都千代田区神田神保町一丁目14番4号, 7F

電話番号: 090-3336-5522

メールアドレス: hello@lightreft.jp

運営統括責任者: 齋藤徹

商品代金以外の必要料金: 海外への配送の場合、配送を取り扱う運送会社および配送先の国や地域の法令に基づき、関税、輸入税、付加価値税、通関手数料などが発生する場合があります。これらの費用は商品代金および送料には含まれておらず、受取人の責任と負担となります。
返品・交換: お客様都合による返品・交換は、商品到着後14日以内かつ未開封・未使用の場合に限り承ります。開封済みまたは使用済みの商品は返品・交換の対象外となります。返品にかかる送料、決済手数料、発送時の送料、梱包および発送準備にかかった費用はお客様のご負担となり、返金額から差し引かれます。商品に初期不良、破損、または誤配送があった場合は、商品到着後14日以内にご連絡ください。当社にて商品の状態を確認した後、交換または返金の対応を行います。
お届け時期: ご注文後3-5営業日以内に発送します (商品が予約販売中ではなく、在庫がある場合)。
支払方法: クレジットカード、銀行振込
支払時期: 注文確定時または商品到着時
申込の有効期限: 各商品ページに記載された販売期間または在庫が終了するまで。予約商品については、各商品ページに記載された予約受付期間が適用されます。

​​SHIPPING

Standard outbound shipping is included in the listed product price, and no separate standard shipping fee will be charged at checkout. This does not mean that transportation is provided without cost. Light Reft bears and incorporates the applicable standard outbound shipping cost into the product price.

Additional charges, including customs duties, import taxes, value-added tax, customs clearance fees, remote-area surcharges, storage charges, address correction fees, and other charges imposed by customs authorities or the shipping carrier, are not included and shall be borne by the recipient.

ADDITIONAL FEES

For international shipments, customs duties, import taxes, value-added tax, customs clearance fees, and other charges may apply in accordance with the regulations of the shipping carrier and the laws of the destination country or region. These charges are not included in the product price or shipping fee and are the responsibility of the recipient.

RETURNS AND EXCHANGES

Returns and exchanges for reasons attributable to the customer are accepted only if requested within 14 days of delivery and the product is unopened and unused. Opened or used products are not eligible for return or exchange. Return shipping costs, payment processing fees, the original shipping cost, and any packaging and shipping preparation costs shall be borne by the customer and deducted from the refund amount. If the product is defective upon arrival, damaged, or incorrectly delivered, please contact us within 14 days of delivery. After confirming the condition of the product, we will provide a replacement or refund.

DELIVERY TIME 

Orders will be shipped within 3-5 business days after the order is placed, provided that the product is in stock and is not being sold as a pre-order.​​​​

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